Security

Putting good customer outcomes at the heart of everything we do

Security Information

We take steps designed to protect the personal information we hold and to reduce the risk of unauthorised access, use or disclosure. We review our information security arrangements from time to time and update our controls and processes where appropriate. We are committed to maintaining information security when collecting, using, or sharing information about you.

Changes to this content

We may update this page from time to time to reflect changes to our services, security information or related guidance. The latest version will always be available on our website.

For More Information

If you have questions about this page, please contact us using the details on our Contact Us page. For more information about how we collect and use personal information, please see our Privacy Notice.

Keeping Safe from Fraud

Customers should always take care when making payments or responding to unexpected messages. You can find more information in our Confirmation of Payee (COP) FAQs.

Confirmation of Payee (COP)

Confirmation of Payee helps reduce the risk of sending a payment to the wrong account by checking the account name you enter against the account details provided.