This Cookie Policy explains how FirstBank UK uses cookies and similar technologies on the FirstBank UK website.
This Cookie Policy reflects requirements under UK data protection law and the Privacy and Electronic Communications Regulations (PECR).
When you browse our website, we use cookies to ensure a seamless user experience across all the functions you access. The contents of this page are meant to explain to you in clear terms what cookies mean and how we use them on our site.
A “cookie” is a small text file that is stored on your computer, tablet, or phone when you visit a website. Some cookies are deleted when you close your browser. These are known as session cookies. Others remain on your device until they expire, or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.
Cookies are used in the following ways on our website:
| Data Type | Description |
|---|---|
| Necessary or Session Cookies | These cookies are essential for you to browse the Bank’s website and use its features, such as accessing secure areas of the site. |
Performance or Analytics Cookies | These cookies help us understand how visitors use the website, for example which pages are visited and how the site performs. We use this information to help improve the website and user experience. |
Functional Cookies | These cookies allow the Bank’s website to remember choices you have made in the past, like what language you prefer, what region or what your username and password are so you can automatically log in. |
| Marketing Cookies | These cookies track your online activity to help the Bank deliver more relevant advertising or to limit how many times you see an ad. |
The table below lists the main cookies currently used on this website. Cookie use may change over time, and this page will be updated accordingly.
| Cookies | Description |
|---|---|
| PHPSESSID | This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. |
| visid_incap_* | Incapsula sets this cookie to provide cloud-based website security services. |
| incap_ses_* | This is an Incapsula DDoS Protection and Web Application Firewall cookie that is used to relate HTTP requests to a certain session. |
| ___utmvc | The ___utmvc cookie is installed by Google Analytics to gather data on the user’s site usage. This data is then used to compile reports and improve the site. |
| pum-id | This cookie saves when a user dismisses the survey and prevents the popup from showing again for a set period |
| cookieyes-consent | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors. |
| _ga | The main identifier used to distinguish unique users. It contains a randomly generated client ID and a timestamp. |
| _gid | Distinguishes users. |
| _gat | Limits request rates to improve tracking efficiency. |
| _gac_ |
Tracks ad campaign performance and stores ad click information. |
We request consent for any non-essential cookies through our cookie banner. You can change or withdraw your cookie preferences at any time through the Cookie Settings link on the website. You can also control cookies through your browser settings.
We use cookies to optimize your user experience when you browse our website. If you register a profile with us, we will use cookies to manage the signup process and general administration and manage your browser session while you are logged in. These cookies will usually be deleted when you log out. They may however in some cases remain afterwards to remember your site preferences when you are logged out.
We use cookies (and other similar technologies) to:
You can manage your cookie preferences through the Cookie Settings link on the website and through your browser settings. You can also delete existing cookies from your browser or device.
Disabling cookies may restrict your browsing experience on FirstBank Enterprise-wide websites to important features such as logging in to your profile, navigating webpages etc. FirstBank Group does not share cookie information with any other website nor do we sell this data to any third party without your consent.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/ By clicking and opening this link you are migrating from FirstBank Group secure site to a third-party website. We make no representation as to the security features on the site or the level of security available on the site. It is your responsibility to protect your device or system through which you access the third party’s website. Alternatively, you can search the internet for other independent information on cookies.
Hopefully, this has clarified things for you. If you have any questions about how we use cookies on this website, please contact us using the details provided below. Please feel free to contact us if you have any questions.
([email protected])
